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Data privacy policy

For Rameder, security is the top priority and, therefore, we put a lot of emphasis on the security of your personal data. We use the data entered by you only for processing your concerns and to enable you a pleasant purchase experience. Given below are the answers and information to questions regarding the data privacy.

Scope of application

This privacy policy explains the user about the type, scope and purpose of collecting and using personal data by the responsible provider

the company Rameder Anhängerkupplungen und Autoteile GmbH, represented by Chief Executive Officers Dirk Schöler and Stefan Bertelshofer, Am Eichberg Flauer 1, 07338 Leutenberg / OT Munschwitz, Tel.No. : +49 3 67 34 / 35 343, e-mail: info@rameder.eu

on this website (hereinafter "Offer"). The legal bases of the privacy policy are given in the Federal Data Protection Act (BDSG) and the German Teleservices Act (TMG).

Handling the personal data

Personal data are information, with whose help a person can be determined i.e. information that can be traced back to a person. These include the name, the e-mail address or the phone number. Even the data about preferences, hobbies, memberships or which websites are visited by a person belong to the personal data. Personal data are collected, used and forwarded by the provider only when this is legally permitted or the users consent to the collection of data.

Establishing contact

While contacting the provider (for instance, via contact form or e-mail) the information entered by the user is stored for the purpose of processing the query as well as for the case if there are any follow-up questions.

Comments and statements

If the users enter comments or other statements in the blog, their IP addresses are stored. This is done for the security of the provider, in case someone enters illegal contents in the comments and statements (insults, prohibited political propaganda, etc.). In this case, the provider himself can be prosecuted for the comment or the statement and is therefore interested in the identity of the author.


The newsletter informs you about us and our offers. If you wish to receive the newsletter, we need your valid e-mail address as well as information that enable us to check that you are the owner of the specified e-mail address or else its owner agrees to receiving the newsletter. Any other data is not collected. This data is used only for sending the newsletter and is not passed on to any third party. Upon registering for the newsletter, we save your IP address and the date of registration. This is done only for proving in the case a third party misuses an e-mail address and registers for receiving the newsletter without the knowledge of the rightful owner.

You can cancel at any time your consent for saving the data, the e-mail address as well as their use for dispatching the newsletter. You can unsubscribe via the link in the newsletter itself, in your profile area or by sending a message to the contact options given above.

Inclusion of services and third party contents

It is possible that within this online offer third party contents, such as videos of YouTube, maps from Google maps, RSS feeds or graphics of other websites are linked. The requirement for this is that the providers of these contents (hereinafter referred to as "third party providers") use the IP address of the user. Without the IP address they cannot send the contents to the browser of the respective user. The IP address is hence necessary for displaying this content. We make an effort to use only that content, whose respective providers use the IP address only for providing the content. However, we cannot influence if third party providers save the IP addresses e.g. for statistical purposes. We point this out to the users if we are aware of it.


Cookies are small files which enable specific information, related to the device, to be stored on the access device of the user (PC, Smartphone, etc.). Firstly, they serve the user-friendliness of the websites and hence also the users (e.g. storage of login data). Secondly, they help in collecting statistical data of the website usage which can be analysed for improving the offer.

The users can influence the use of cookies. Most of the browsers have an option to restrict the storage of cookies or to prevent it completely. However, it must be mentioned here that the use and especially the comfort of use get restricted without cookies. You can manage many online advertisement cookies of companies via the American website http://www.aboutads.info/choices/ or via the EU website http://www.youronlinechoices.com/uk/your-ad-choices/.

Registration function

The data entered during registration is used for the purpose of using the offer. The user can be informed via e-mail about information relevant for offer or registration, such as changes in the offer scope or technical conditions. The data entered can be viewed in the input screen of registration. These include

- Name
- Shipping address
- Phone number
- E-mail address
- possible credit card number with expiry date

Google Analytics

This offer uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses the so-called "Cookies", text files, which are saved on the computer of the users and which enable an analysis of the use of the website. Information about the use of this website by the users generated by the cookie is normally sent to a server of Google in USA and is saved there. If the IP is made anonymous on this website, the IP address of the users is shortened by Google, but only within the member states of the European Union or in other participating countries of the agreement on the European Economic Community. Only in exceptional cases, the full IP address is transmitted to a server of Google in USA and is shortened there. The IP anonymisation is thus active on this website.

On behalf of the operator of this website, Google uses this information to evaluate the use of the website by the users, to prepare reports about the website activities and to provide further services to the website operator regarding the use of website and Internet. The IP address determined from your browser by means of Google Analytics is not merged with other data of Google. The user can prevent the storage of cookies through a corresponding setting of his browser software.

However, this offer points out to the users that in this case they cannot fully use all the functions of this website. The users can also prevent the collection of the data generated by the cookie referring to their use on the website (including their IP addresses) to Google as well as the processing of this data by Google by downloading and installing a browser plug-in available at the following link:


As an alternative to browser plug-in or within the browsers of mobile devices, please click on this link to prevent the collection of data by Google Analytics on this website in future. In doing so, an opt-out cookie is stored on your device. Click on the link again to delete your cookies.

Use of Facebook social plug-ins

This offer uses social plug-ins ("plug-ins") of the social networking site facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins can be recognised by the Facebook logo (white "f" on a blue tile or a "thumbs-up" logo) or else are marked with the text "Facebook social plug-in". The list and appearance of the Facebook social plug-ins can be viewed here:


If a user calls a website of this offer, which contains such a plug-in, his browser establishes a direct connection with the servers of Facebook. The content of the plug-in is transmitted directly by Facebook to your browser and linked by it in the website. The provider, therefore, has no influence on the scope of data, which Facebook collects with the help of this plug-in and hence informs the user according to his level of knowledge.

By linking the plug-in, Facebook gets the information that a user has called the corresponding page of the offer. If a user is logged-in in Facebook, Facebook can assign the visit to his Facebook account. When the user interacts with the plug-in, for instance clicks the "Like" button or enters his comment, the corresponding information is sent by your browser directly to Facebook and is stored there. If the user is not registered with Facebook, it is still possible that Facebook comes to know about his IP address and stores it. According to Facebook, only an anonymous IP address is stored in Germany. Purpose and scope of data collection and the further processing and use of data by Facebook as well as the rights related to this and setting options for protecting the privacy of the user can be taken from the data privacy statement of Facebook:


If the user is registered with Facebook and does not want that Facebook collects his data about this offer and links these with his membership data stored with Facebook, he must log out from Facebook before visiting the web page. Similarly, it is possible to block the Facebook social plug-ins with add-ons for your browser, for instance, with the "Facebook blocker".

+1 Button of Google+

This offer uses the "+1" button of the social networking site Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognised by the sign "+1" on white or coloured background. If a user calls a website of this offer, which contains such a button, his browser establishes a direct connection with the servers of Google.

The content of the button "+1" is transmitted directly by Google to your browser and linked by it in the website. The provider, therefore, has no influence on the scope of data collected by Google with this button. According to Google, no personal data is collected without a click on the button.

Such data, including the IP address, is collected and processed only for the logged-in members. Purpose and scope of data collection and the further processing and use of data by Google as well as the rights related to this and setting options for protecting your privacy can be taken from Googls's data privacy statement of the "+1" button and the FAQ:

http://www.google.com/intl/de/+/polic y/+1button.html
http://www.google.com/intl/de/+1/button/ .


This offer uses the buttons of Twitter. These buttons are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They can be recognised by the terms like "Twitter" or "Follow" together with a stylized blue bird. With the help of these buttons, it is possible to share a contribution or page of this offer at Twitter or to follow the provider at Twitter. If a user calls a website of this offer, which contains such a button, his browser establishes a direct connection with the servers of Twitter.

The content of the Twitter button is transmitted by Twitter directly to the browser of the user. The provider, therefore, has no influence on the scope of data, which Twitter collects with the help of this plug-in and informs the user according to his level of knowledge. According to Twitter, only the IP address of the user, the URL of the respective website are transmitted when the button is used, but are not used for any purpose other than displaying the button. More information about this is given in the privacy policy of Twitter at:


Cancellation, changes, corrections and updates

The user has the right to receive information upon request about his personal data stored about him. In addition, the user has the right to correct incorrect data, block and delete his personal data, as far as this is not countered by any legal obligation to preserve records.